Murarrie is sheds and yards. Lytton Rd carries trucks before sunrise and the Gateway Motorway interface keeps the corridor wired into the port. The businesses here are the ones that actually make and move things — manufacturing, distribution, fleet workshops, automotive parts — 30-to-200 staff, two-thirds of them on the floor with tablets and scanners, the other third in a portable office that runs Microsoft 365 because it was easier than building a server room. The IT shape is split: an office tenant that has to behave like a corporate one, and an operations layer that has to keep working when a forklift hits a wall.
What gets emphasised on the Lytton Rd corridor
Custom automation is the pillar that earns its keep on Lytton Rd. A representative engagement looks like multi-site identity for an operations crew that lives on tablets — Intune-managed Android with kiosk profiles, Entra accounts that don’t require a password reset every time a despatcher takes leave — plus a despatch workflow that pulls picking sheets out of the warehouse system, hands them to drivers on a phone, and reconciles into the operator’s accounting and inventory system nightly. Managed IT runs the office tenant alongside it: M365 for the 12-seat front office, Defender, backup, and an asset register that tracks every laptop, scanner and ruggedised tablet on the floor.
How a Lytton Rd engagement actually feels
One specialist on the phone, not a queue. The person who set up the tablets is the person who answers when one of them stops scanning. Solo by trade, and the calendar reflects it: the roster runs short on purpose, so each yard on the books gets actual engineering time. No service-desk software in between, no first-line script — just the mobile of the engineer who configured the workflow.
Remote-first, with site visits when the work is physical
Most of the day-to-day runs over Microsoft Quick Assist and Intune Remote Help — that’s how a tenant is supposed to be supported, and pretending otherwise costs you on every callout. Site visits are real and earned: rolling out new tablets to a fresh shift, walking a cabinet, standing at a despatch desk for an hour to watch a workflow before changing it. Murarrie is the suburb most likely to actually need a van some days. Vans roll for physical work. The rest happens at a desk, faster.