Newstead is the Valley’s polished sibling. Gasworks Plaza and Doggett St hold design firms, tech startups and the smaller agencies that didn’t want the noise on Brunswick St, with the Ann St spillover running a similar mix. Most operators are 10-to-40 staff, deeply integration-aware — the team already runs Notion or Linear, the dev side already has CI sorted, and what they want from an IT relationship is the parts that don’t fit those tools to actually behave.
What gets emphasised at Gasworks
Custom automation, with managed IT supporting it. A representative engagement is a 25-seat design firm at Gasworks Plaza with a project intake that pushes from a Forms front-door through a SharePoint document library and into Asana, plus an automated weekly reporting routine that pulls hours out of the agency’s timesheet tool and assembles a billing summary the studio principal can sign off in five minutes instead of forty. Managed IT runs the office tenant alongside it — M365 for the studio, Intune managing laptops and design-team iPads, Defender configured for an agency’s actual incoming traffic, and identity in Entra tightened up against the SaaS sprawl every Newstead office accumulates.
What a Doggett St engagement actually looks like
The list is finite, deliberately, and the work shows it. The same engineer who built the Forms-to-Asana flow is the one who answers when the studio’s print queue stops printing on a Wednesday morning. No service-desk software in the middle. Direct line, direct billing, direct accountability.
Remote-first, the way an integration-built office already runs
A studio that runs Notion, Linear, Asana, Figma and GitHub doesn’t need a van turning up to fix a ticketing system that doesn’t exist. Microsoft Quick Assist and Intune Remote Help cover the hardware and tenant layer; the admin centre handles everything else. On-site visits earn their place when the work is physical: a fit-out off Doggett St, a hardware refresh, a meeting-room AV swap, a network drop in a new tenancy. The work’s where the work is — mostly in a SharePoint tenant, sometimes in a Doggett St fit-out.